Meet the Operations Team
Agnes Falconer
VP, Operations Manager
Agnes and her team of Collateral Analysts work diligently to onboard clients and provide analytical support to the Credit team. Throughout her 11-year tenure with the company, Agnes has held several roles. She started as a Collateral Analyst, then became a Department Manager, an Account Executive and now our Vice President of Operations. She is passionate about helping her team reach their potential and working to drive strategic change in our company operations.
Becky Tincher
Collateral Analyst
Becky joined Gibraltar in 2012 as the Administrative Assistant and now holds the position of Collateral Analyst. She is passionate about providing an exceptional experience for her clients. A graduate of Northern Illinois University with a Bachelor’s degree in Corporate Communication, Becky enjoys spending quality time with her husband and two girls.
Paulina Nenadovic
Collateral Analyst
Paulina joined Gibraltar’s team of Collateral Analysts in 2020 after taking a career break to raise three children. She enjoys working at Gibraltar because of the fun and caring culture, the innovative financial solutions Gibraltar creates for clients to help grow their businesses, and the positive attitude of everyone from the top down. She graduated from the University of Illinois at Chicago. Paulina enjoys spending time outdoors exploring the world with her collection of Nikon lenses and documenting her family’s travels through creative photobooks.
Joshua Im
Collateral Analyst
Joshua’s background includes serving as a squad leader in the Marines, earning a bachelor’s degree in finance from UIC, and enhancing his skills as a financial analyst at Stericycle before becoming a valued member of our team. He enjoys working out, reading, and learning new ways to improve his life.
Benjamin Zeigler
Collateral Analyst
Benjamin joined Gibraltar in 2024 as a Collateral Analyst. He is passionate about providing analytically-driven solutions to help clients succeed. He values the camaraderie of his team and enjoys collaborating to deliver results. Benjamin’s background includes a bachelor’s degree in mathematics and statistics from Miami University and previous work as a data analyst. Outside of work, he enjoys exploring Chicago with friends, playing sports, and learning new things.
Nicole Fontan
Administrative Assistant
Nicole is the Administrative Assistant and joined the company in 2018. Nicole supports various departments within the organization and enjoys working for Gibraltar because of the people. She earned her Bachelor’s degree from the University of Illinois at Chicago and enjoys working out and spending time with friends and family.
